The GPS trackers we install

It depends on two things: your vehicles and what you want to measure. For location and theft protection on light vehicles, a Coban or Meitrack is more than enough. Once fuel, temperature or engine data are on the list, you need a vehicle tracking device that can read the CAN bus and take sensors, which means Teltonika or Ruptela. Heavy trucks with tachographs and refrigerated fleets call for specific models. Sorting this out is exactly what the initial audit is for. At Tracky, we recommend a model for each vehicle type, based on your vehicles and goals, before the quote and not on installation day.

No, and that is a deliberate choice. A device alone produces nothing. The platform is what turns its data into fuel savings, better routes and reports you can act on. Tracky provides the full package: the device (leased or purchased depending on the plan), the multi-carrier SIM card, installation by a certified technician, the platform and support. This model has a concrete benefit: one point of contact responsible from start to finish. If data stops coming through, there is no back-and-forth between the hardware seller, the installer and the software vendor. It is on us, and we fix it.

The range covers every case: cars, vans, trucks, buses, construction equipment and motorcycles. Each vehicle type has its own constraints, though: 12 or 24 volt power, available connectors, whether there is a usable CAN bus, and room for a fuel sensor. That is why a serious quote confirms compatibility model by model before signing. Our technicians check it against the exact list of your fleet, with the make, model and year of each vehicle. Mixed fleets are common and easy to handle. It is perfectly normal to run two or three different tracker models in the same fleet, all reporting to the same platform.

2G networks are still active in Morocco, and most devices in service use them without any problem. The question is about the long term. On a contract lasting several years, choosing a 4G model protects the fleet against network changes, and newer 4G models often come with more memory and features. Our position is practical: 2G still makes sense when budget comes first, and 4G is recommended for newer vehicles and new deployments. Either way, our multi-carrier SIM cards automatically switch to the strongest available network, which matters more day to day than the network generation.

Replacement is spelled out in the contract, in black and white: who supplies the replacement device, who pays for labor and how fast it happens. With a lease, the hardware stays our responsibility and replacement is included. In practice, diagnosis starts remotely, since many apparent failures turn out to be SIM or power issues that can be fixed without a visit. A technician from your region then comes out if the device really needs to be swapped. With certified technicians in more than 40 cities, service does not depend on a team driving down from Casablanca. In Agadir, where Tracky is headquartered, the visit often happens the same day.